Monday, September 4, 2006

Dave and Busters Makes It Better

The most colossal disaster in the history of waiting tables occurred yesterday. But first things first. Jack and Jen decided to drive down to Georgia on Saturday morning, so we were so excited to see them. But then, Laura surprised P by flying down here for a super awesome surprise of the year. Woohoo!

Anyway, we all went to Dave and Buster's for some good food and fun games. Well, the games were fun, but here are just some of the things that went wrong at the dinner table:

  • We waited about an hour and a half for a table and eventually had to settle for two tables next to each other (which was great - sarcasm there - considering we were gathering from all over the country to see each other)
  • There was another long wait before we got our drinks and could finally order
  • Our appetizer of chips and dip didn't have enough chips, and we had to ask several times and wait long after the dip was cold to get more
  • P was never offered a water refill, and the ice eventually melted and refilled the cup
  • Dad didn't have a soup spoon until after his soup was cold
  • We didn't have silverware or napkins until after our main course arrived
  • P ordered a side salad but got fries
  • M ordered a plain burger but got a cheese burger with a toothpick that had been dropped into the cheese and solidified there
  • P asked repeatedly for malt vinegar, and even though one of the waiters accidentally said "malt liquor," he brought the right thing
  • Almost four hours after putting our name in for a table, during which G's bedtime had come and gone, by the way, Laura still didn't have her dinner! We asked three different waiters and two managers before they finally brought it out, but it still wasn't to-go like we'd asked, so they had to take it back and box it up for us
  • P lost the appetite for her dinner (it wasn't very warm when it came out), and the boxes they brought out for it were too small - we ended up with three boxes for one small meal.
  • ...and we're not sure what else was wrong at the other table!

When the manager asked the magic question, "What can I do to make this better?" P didn't miss a beat: "Everything free and cocktails would be a good start." They ended up comping two appetizers, two dinners, assorted beverages, two of their most top-shelf drink (the Million Dollar Margarita), a couple gin and tonics, a house specialty T&T with a souvenir glass, a strawberry margarita, and at least one other cocktail. Yep, we were okay with that. Here are a couple of photos commemorating the occasion:

1 comment:

Erik H. said...

Should have asked for a magnum of Dom Perignon (they have them at the D & B here), at least I have seen the empties on the shelf. Not sure if you would have enjoyed it as much, but at least the price would be more than commiserate.